Payroll Managed Services (AMS)
Ongoing Workday payroll support without hiring a full team.
Post go-live application managed services for Workday Payroll and HCM. We run the recurring calendar — release testing, ticket resolution, configuration changes and enhancements — under an agreed response model so payroll never depends on a single internal expert.
What's included
- Named consultants with defined response commitments
- Ticket intake, triage and root-cause resolution
- Configuration changes and small enhancement backlog delivery
- Workday release readiness: impact review and regression testing
- Reporting, calculated fields and dashboard support
- Monthly service reviews and documentation upkeep
How we deliver it
01
Transition
Knowledge capture of your tenant, pay groups and open issues, so support starts informed rather than discovering as it goes.
02
Run
Steady-state support across payroll cycles, with an enhancement backlog groomed alongside your payroll leads.
03
Improve
Quarterly reviews to retire manual workarounds and adopt new Workday release features that reduce effort.
Best fit for
- · Teams live on Workday with no dedicated payroll analyst
- · Organizations needing release-cycle coverage twice a year
- · Companies reducing reliance on the original implementation partner
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